Questions? We have Answers.
What is Enter Exit Escape?
Enter Exit Escape is a unique room escape and team building venue located in Central Maryland. It is a live, immersive, interactive experience that will challenge and excite you. Be one of the first among your friends and colleagues to say you’ve done an escape room. You will be glad you did!
Should I avoid this kind of fun if I think I am just not that smart?
No! Completing the mission requires all different types of intelligence. In fact, the more diverse the skills and interests among those in your group, the better your chances of escaping in time. As a team, the skills to be tested include: observation, clue/riddle/puzzle-solving, communication, logic, creativity, and more.
Am I really locked in the room?
Yes! Actually, no. We would like to really lock you in, but that would technically make our space a prison and we are not currently zoned for that. The fire marshal may also have some negative comments on locking people in a public space. The door will be shut, but you may leave as necessary. In addition, the ever-watchful Game Master will be observing the action via close circuit camera system. So if you need help, just holler and if you need to exit, just step out.
Should I be scared?
Maybe! Do you fear having too much fun? Does working in a cooperative environment leave you cold? Does laying your reputation on the line in order to win boundless and everlasting glory make you shudder? We think not! So go for it. You won’t be disappointed.
Is there an issue with claustrophobia?
No! Each room is designed with a certain number of people in mind and ample square footage to accommodate them. You will not need to crawl through tunnels. You will not be locked to anything or to each other. There is no fog machine or heavy darkness. The only issue is with intense fun! With that said, if at any time, a member of your group needs to step out, we will make that happen.
Do I have to pay ahead of time?
Yes! Purchase individual tickets online for the desired room and time for $28 each. This includes a 5% entertainment tax. If your group has booked the maximum number of recommended slots for the room, you are welcome to bring one or two more friends to the event, and pay the $28 each upon arrival. Our rooms are relatively large and you will not be crowded. However, note that the greatest level of success and fun will be had if your numbers remain within the recommended limit for each room. Go to our ESCAPE ROOMS page for information on room themes and numbers. Note that walk-ins will be accommodated if there is an open time slot.
Will I be with people I don't know?
No, or maybe yes! There are two booking options. You may book individually or as a private group.
a) If the individuals in your group book a number of slots that is less than the maximum number of players for a room, you may find some other equally excited teammates when you arrive. Be open-minded and have fun! Again, see our ESCAPE ROOMS page for more information on participant numbers for each room.
b) If you book the room as a private experience, you ensure that it cannot be booked by anyone outside the group. The added benefit of this option is that the pricing reflects a discount when the group size is the maximum allowed for the room. Invite more friends! When you go to BOOK AN EXPERIENCE, simply select the box for booking the experience privately.
Can I book slots in multiple rooms?
Yes! If you have more people in your group than can be accommodated in one room, you may certainly book slots in two or three rooms. Go to our ESCAPE ROOMS page to see how many escapees each room is designed to thrill. When you go to BOOK A ROOM, you will see that the start times for different rooms are staggered slightly. We have a large lobby and reception area with games and puzzles to facilitate this 'more and merrier' circumstance. We can often start the games at the same time. Just get in touch and we’ll see what we can do!
Is there an age requirement?
Yes and no! The games are not designed with the skill sets of young children in mind, so we suggest ages 11 and up for everyone's maximum enjoyment. However, if you book the entire room, it is your prerogative to include younger children as paying customers. There must be at least one paying and participating adult to accompany groups under the age of 17. As of now, there is no maximum age limit!
Can I book a team-building event or arrange a special celebration?
Yes! Beside the fact that our room escape games are an active challenge and just plain fun, they are great for team building and group morale. We also host unique birthday parties and other celebratory gatherings in our beautiful event room. Visit our CORPORATE page and our PRIVATE EVENTS page for more information. And contact us so that we may tailor an exciting event to your needs.
Can you come to us?
Perhaps! Do you have 40-200 people you'd like to wow with an amazing and truly unique escape game, on your turf? We have a Chesapeake Bay themed game that might fit the bill, called Bay in a Box, a Wayfaring Escape Game. Check out the details on our LARGE-SCALE MOBILE GAME page to see what it's all about. Then get in touch so we can talk about the possibilities. Ship ahoy!
Do you offer any special deals or promotions?
Yes! Please find us on Facebook and Instagram. Like, follow, comment, and share so that you will see our posts in your feed. Join our subscriber list [scroll to bottom of this page], so you can receive our e-newsletter with exciting updates, discounts, special events, insider offerings, and more. You can also check the announcements bar on the HOME page and the WHAT’S NEW page of our website. So stay connected!
Can I buy a gift voucher?
Yes! And bonus: you will be dubbed the coolest gift-giver ever! Go to our GIFT VOUCHERS page, proceed with the online transaction, and you will receive the voucher codes by email. If you'd like physical gift certificates, we'd be happy to oblige. Just stop on by 1902 Back Acre Circle Suite 003 or shoot us an email with your address and we'll mail them to you.
Can I break stuff?
No! We would rather that you not. Nothing in the room or associated with the game will require force to open, unlock, or solve. So please respect the game and those who come after you. Enjoy immensely, but don’t lose your common sense amidst the adrenaline.
Should I loosen up with a few drinks first?
No, please! We encourage you to enjoy the fabulous establishments in Mount Airy after completing your adventure. You need to have all your wits and faculties about you in order to fully enjoy your escape room experience. In addition, if you arrive intoxicated or under the influence, you will not be allowed to play and your money will not be refunded.
Is Enter Exit Escape ADA compliant and accessible?
Yes! We are in a brand new building that is accessible to wheelchairs and other assistive devices. Our games can be fully enjoyed by people with physical limitations, including those who are deaf or hearing-impaired. But please contact us so we may anticipate and accommodate the needs of your group. 301.703.5258 or firstname.lastname@example.org.
Should I get there early?
YES!!! You should plan to arrive about 20 minutes early. There are some administrative duties to be done prior to the beginning of the game. Also, once the door is closed and the game begins, the clock does not stop. Sadly, no refunds or reschedules can be granted for late arrivals. So plan accordingly. Your teammates are counting on you.
Will I be there longer than 60 minutes?
Yes, probably! There’s that arrival 20 minutes early we just mentioned. The game itself lasts up to 60 minutes, with less time for those amazingly skillful groups that complete their mission more quickly. And then there is some time for you to chat about your experience, take photos, and generally bask in glory or wallow in defeat. So we recommend you allow an hour and a half for your full experience.
Can I get a refund?
Sometimes no, but sometimes yes! A refund will be given only to customers who give at least 48 hours of advance notice. With less than 48 hours notice, a game credit will be issued and you can reschedule at your convenience. But if something comes up and you will not be able to make it, consider sharing the love with a friend. They’ll thank you later! If you are just running late, know that the door will be closed and the game will begin precisely at the time you booked. Late entries into the room cannot be refunded. In the case of severe inclement weather, we will be happy to reschedule your adventure.
Is it easy to get to and park at Enter Exit Escape?
Yes, indeed! Mount Airy is a quaint town easily accessible from all major highways in the region. You will not fight traffic congestion trying to get into town. We have abundant free parking surrounding our building. Easy peasy! See our FIND US page for details.
Are there things to do in the area after our adventure?
Yes, absolutely! There are plenty of great options for walking, playing, shopping, eating, drinking, and generally being merry in the historic downtown district and all around Mount Airy. There is even a distillery in town! In addition, there are 4 wineries and 3 breweries on the outskirts of Mount Airy. Come make a day of it! We’d be happy to provide suggestions.
If you have any additional questions, please contact us so that we may assist you.
Call: 301.703.5258 Email: email@example.com